Pick a template on the Create screen and the work item fills itself in — fields, labels, description, and a whole Epic → Story → Subtask tree. Scope a template to one project or every project, set a default, and stop retyping the same work item by hand.
Templates are authored once in the Issue Templates admin page, then applied right on the Jira Create screen through a native Apply Template field — no copy-paste, no separate dialog. Choosing a template fills the form as you watch.
A one-time setup, done by a Jira admin.
Open the listing, click Get it now, choose your Jira Cloud site, and confirm. The app installs through Atlassian's Forge platform — there's no separate download.
Open Issue Templates from the Jira apps menu. Choose where it applies — a project, several, a category, a project type, or all — pick the work item types, prefill the fields you reuse, and optionally add a child work-item tree.
Apply Template field to the Create screen.
In Project settings → Screens, add the app's Apply Template field to the project's Create screen. That's what lets people pick a template when they create a work item.
Every creator picks a template; the form fills itself.
In the Apply Template field, choose a template. If one is set as the default for that project and work item type, it's pre-selected for you.
Summary, description, labels, priority and other supported fields fill in immediately — edit anything before you submit.
If the template defines child work items, the full Epic → Story → Subtask tree is created and parented automatically after the parent is created.
Need help or spotted a bug? Use the Contact support link in the app, or email support@taskhooker.com.
One template doesn't have to mean one project. Choose how widely it applies — and new projects that match a broad scope are picked up automatically.
Target one project or hand-pick several from a searchable list (search by project name or key).
Apply to every project in a Jira project category — e.g. Marketing or Engineering.
Scope to a project type: Software, Service management, or Business.
Make a template available everywhere — including company-managed projects created later.
Pick a template and the Create screen fills in immediately — summary, description, labels, priority and more. Built on Forge to load fast.
One template can describe an Epic with its Stories and Subtasks. Submit once and the entire tree is created and parented for you.
Mark a template as the default for the projects and work item types it covers — it's pre-selected and applied every time a matched Create screen opens.
Author once, apply across many projects by name, category, type, or all — no per-project copy-paste.
Issue Templates by Taskhooker is a Jira Cloud Forge app that creates reusable issue templates. When you pick a template on the Create screen, it prefills the work item — summary, description, labels, and fields — and can create a full Epic → Story → Subtask hierarchy automatically.
An admin adds the Apply Template field to a project's Create screen. After that, anyone creating a work item picks a template from that field; its fields fill in live and any child work items are created and parented when you submit.
Company-managed Jira Cloud projects across Jira Software, Jira Work Management, and Jira Service Management. A single template can be scoped to one project, several specific projects, a whole project category, a project type (Software, Service management, or Business), or all projects — and to one or many work item types.
Yes. It works on company-managed Jira Service Management projects in the agent create experience — pick a template and the request fields prefill, including a full Epic → Story → Subtask tree. The JSM customer portal request-create flow is not yet supported.
Yes. One template can describe an Epic with its Stories and their Subtasks. Submit once and the whole tree is created and parented for you.
Templates are stored in Atlassian-encrypted Forge storage tied to your Jira site. The app makes no external network calls — no analytics, no third parties — so nothing leaves Atlassian's infrastructure.
It's free to install and free for small teams (up to 10 users). See the Atlassian Marketplace listing for current pricing above that tier.
Every function runs inside Atlassian's sandboxed runtime. The app operates no external servers.
Templates live in Forge Key-Value Store, encrypted at rest by Atlassian and tied to your site's data residency.
No analytics, no telemetry, no third-party APIs, no AI vendors. The only calls are to Atlassian's own Jira REST API inside Forge.
Read exactly what the app accesses and stores in the Privacy and Security pages.