Issue Templates / Docs
Issue Templates documentation
Last updated 11/06/2026
Issue Templates by Taskhooker — product documentation. Reusable templates that prefill Jira's Create screen instantly, create whole child hierarchies, and resolve smart values as they apply.
These docs cover the 3.x feature set. For support, use the in-app links (Report a bug / Suggest an improvement) or the Taskhooker support portal.
Start here
- Getting started — what the app does, 5-minute setup, live apply.
- Creating templates — scoping, prefills, hierarchies, defaults, smart values.
- Managing templates — the list, enable/disable, duplicate, owners, categories, bulk actions.
- Import, export and examples — backup/restore and the gallery.
- Applying templates — Create screen and existing work items.
- Permissions — the three roles and how they combine.
- Reference — token catalogue, limits, security, troubleshooting.
- Release notes
All pages
- Getting startedGet started with Issue Templates for Jira: what the app does, a five-minute quick start, and setting up live apply on the Create screen.
- Creating templatesCreate Jira issue templates: the editor, scoping to projects and work item types, prefilled fields, child hierarchies, default templates and smart values.
- Managing templatesManage Jira issue templates: the templates list, enabling and disabling, duplicating, owners and categories, and bulk actions.
- Import, export and examplesBack up and move Jira issue templates with JSON export and import, and start fast with the examples gallery of ready-made templates.
- Applying templatesApply Jira issue templates on the Create screen or to existing work items: how fields fill, how child work items are created and how smart values resolve.
- PermissionsGive Jira groups or people the Manage, Delete-any and Import/export roles in Issue Templates. Jira admins keep full access; applying stays open to all.
- ReferenceIssue Templates reference: the smart value token catalogue, limits and supported configurations, data storage and security, and troubleshooting.
- Release notesCustom work item hierarchies (Jira Premium) — a single template can now build any custom hierarchy, such as Initiative → Feature → Epic → Story, with…